I have to bother Susan so often as she is the ONLY responsive person in the office. I can wait for days to get a response whether I need an illustration or just asking a question. It is to the point I am thinking of changing to Crump agency as Lincoln has wanted me to use them from the beginning. But I would hate to lose Sue.
Sue should get a huge raise as she is professional and very attentive. I love working with her. Maybe she should give some lessons in customer service.